Privacy policy

The administration of the “KOSA” online store website (hereinafter referred to as the “website”)

We respect the privacy of anyone who visits the Site. We have developed this Privacy Policy so that you know what information we collect and how we use it.

1. GENERAL PROVISIONS

1.1. By using the Site, the user agrees to this Privacy Policy and the terms and conditions governing the processing of personal data.

1.2. If the user does not agree with the terms of this Policy, the user must stop using the Site.

1.3. This Policy applies only to the website https://kosa-eco.com.ua. We are not responsible for third-party websites that users may visit via links available on our Site.

2. PERSONAL DATA WE PROCESS

We may collect and process the following information:

Information you provide yourself: Last name, first name, middle name, phone number, email address, shipping address (if necessary to fulfill an order or request).

Automatically collected data: IP address, browser type, time spent on the Site, and pages you visited, using cookies and analytics services (such as Google Analytics).

3. PURPOSE OF COLLECTING AND PROCESSING PERSONAL DATA

We use your data to:

Provision of services and operation of the Website's services.

Communication with you (responses to inquiries, order confirmations).

Sending informational or promotional materials (with your consent).

To improve the Website's performance and analyze the user experience.

4. TRANSFER OF DATA TO THIRD PARTIES

We do not share your personal data with third parties, except in the following cases:

Your explicit consent.

To fulfill the order (sharing data with delivery services and payment systems).

5. PROTECTION OF PERSONAL DATA

The Site Administration takes the necessary organizational and technical measures to protect users' personal information from unauthorized or accidental access, destruction, alteration, blocking, or copying.

6. COOKIES

This website uses cookies to improve its performance. You can configure your browser to reject cookies or to notify you when they are sent. However, please note that some features of this website may not work properly without them.

7. USER RIGHTS

You have the right to:

Know what data we store.

Request that your personal data be corrected or updated.

Withdraw your consent to the processing of your data or request that it be completely deleted.

8. CHANGES TO THE PRIVACY POLICY

The Site Administration reserves the right to update this Policy. The new version takes effect as soon as it is posted on this page. We recommend that you review the Policy periodically to stay informed of any changes.

Contact Information:

If you have any questions about this Policy, you can contact us using the feedback forms on the website https://new.kosa-eco.com.ua.